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Zendesk Connector Configuration and Credential Retrieval Guide

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Prerequisite Requirements

Before initiating the Zendesk connector setup, ensure you have an active Zendesk account with admin privileges. This setup requires you to use your Zendesk username and password for authentication.
Zendesk Developer Signup

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Destination Setup

As mentioned earlier, this setup requires your Zendesk username and password with admin access for authentication.
For Multiwoven Open Source, we use Zendesk username and password for authentication.
1

Access the Admin Console

Log into your Zendesk Developer account and navigate to the Admin Center by clicking on the gear icon in the sidebar.
Zendesk Admin Console
2

Enable Password Access

Within the Admin Center, go to Channels > API. Ensure that the Password access is enabled by toggling the switch.
Zendesk Auth Enablement
3

Utilize the Credentials

Ensure you have your Zendesk username and password. The username is typically your email address associated with the Zendesk account. Once you have your credentials, you can use the username and password to set up Zendesk in the Multiwoven destination section.